Privacy Policy

Last updated: 28/02/2023

VoltVision understands that your privacy is important to you and that you care about how your personal data is used.  We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About Us

VoltVision
Harwell Innovation Centre,
Building 173 Curie Avenue Harwell,
Oxford,
OX11 0QG,
UK

Email address: info@voltvision.live

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use on this site including online ordering is set out in Part 5, below.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data
  2. The right to access the personal data we hold about you.
  3. The right to have your personal data rectified if any data is inaccurate or incomplete.
  4. The right to be forgotten, i.e. you can request that we delete, shred or otherwise dispose of any of your personal data that have been retained.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to our using your personal data for a particular purpose.
  7. The right to data portability. This means that you can ask for a copy of your personal data held to re-use with another service or business in many cases.
  8. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to which of our services you use):

  • Name
  • Email Address

6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one of the following purposes:

  • Returning a contact request
  • Supplying you with any data as part of a data access request
  • Granting access to whitepapers

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

  • Contact form submission data will be kept no longer than 3 months
  • White paper access data will be kept on our systems for no more than 3 months

8. How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under GDPR.

The security of your personal data is essential to us and we will always strive to protect your data, we take a number of important measures, including the following:

  • Encrypted data transfer and storage
  • Secure and restricted access to customer data
  • Secure paper record shredding and digital data removal

9. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following important exception(s).

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are ever involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

Where a whitepaper has been produced in collaboration with a third party we share whitepaper access request data with the collaborative party, once the data is shared with them it is subject to their own Privacy Policy.

10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can contact our DPO for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 1 month from the date the request is received. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request.

11. How Do I Contact You?

To contact our DPO about anything to do with your personal data and data protection, including making a subject access request, please use the following details:

(For the attention of the Data Protection Officer)
Harwell Innovation Centre,
Building 173 Curie Avenue Harwell,
Oxford,
OX11 0QG,
UK

Email address: info@voltvision.live

12. Cookies

What are cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

If you don’t wish to enable cookies, you’ll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them off should you need to.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you would prefer not to accept cookies, most browsers will allow you to: (1) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (2) to disable existing cookies; or (3) to set your browser to automatically reject any cookies. However, please be aware that if you disable or reject cookies, some features and services on our sites may not work properly because we may not be able to recognise and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.

Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details or your name in cookies we create.

We use cookies to:

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

Instructions for blocking or allowing cookies in popular web browsing software

Internet Explorer
Firefox
Google Chrome
Apple Safari
AboutCookies.org

Which cookies do we use?

NameUseDuration

NameUseDuration
_gat_gtag_%Connects GA data to our account1 minute
_gaTo count pageviews2 years
wp_langStore browser language settings24 Hours
bvfw-bypass-cookieUsed for backup of WordPress and as part of website security24 Hours
redux_current_tabStores if the current browser tab is active for purposes of statistical reportingImmediately
redux_current_tab_getManage tab settings within the browsing sessionImmediately
_gidto store and count pageviews24 Hours
wordpress_test_cookieTo track is browser accepts coookiesSession

13. Third Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

14. Google

We use Google Analytics (GA) on this website, no data stored in the GA data can identify you as an individual, it collects device data (operating software, screen resolution, browser type and other basic device information) and uses this to track device interaction on the site. This data is used to establish where improvements to site structure and services can be made. We will never share this data with any parties other than Google, who are only involved as the data processor and hosts the platform by which we can access the data.

15. Terms of use
This website (the Site) is owned and operated by VoltVision Worldwide Ltd (VoltVision). The content of the Site is intended to provide general guidance on matters of interest and you should not act or refrain from acting upon any information contained on it without seeking appropriate professional advice on the particular facts and circumstances at issue.

Although every effort has been made to ensure that the content of this Site is up to date and accurate, errors may occur. The Site is provided on an “as is” basis and VoltVision does not guarantee or warrant that the Site or the information contained on it is complete or free of errors or viruses or that access to the Site will be uninterrupted and without delay. VoltVision accept no liability for any loss or damage whatsoever arising as a result of any decision or action taken or refrained from as a result of information contained on the Site or as a result of your use or misuse of the Site.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it. The Site may include links to third party web sites that are controlled and maintained by others. VoltVision is not responsible for the content or availability of such sites. Any link to a third party’s web site should not be construed as an endorsement by VoltVision of that third party or its products or services. We will not be liable for any loss or damage that may arise from your use of them.

All copyright, trademarks and other intellectual property rights in the Site and its content (including without limitation the Site design, text, graphics and all software and source codes connected with the Site) are owned by or licensed to VoltVision or otherwise used by VoltVision as permitted by law. Should a user of the Site download material on the Site for personal or non-commercial use, the user must retain all copyright, trademark or other similar notices contained in the original material or any copies of the material. Save as expressly permitted in this paragraph, the material on the Site may not be downloaded or used for any public or commercial purpose without the written permission of VoltVision and nothing in this Site should be construed as conferring any licence or right to use any trademark or copyright of VoltVision or any of its related entities.

You must not establish a link from any website to the Site without the prior written consent of a VoltVision partner. The site must not be framed on any other website.

This Legal Statement and all terms and conditions on this Site are governed by and shall be construed in accordance with the laws of England and Wales. In the event of a dispute, all matters shall be subject to the exclusive jurisdiction of the English courts.

16. Changes to this Privacy Notice

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available via this page on the website, so please check back regularly, we will always start this document with the last update date.